Caring Farnham NHS workers shock at New Years Honour
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Caring Farnham NHS workers shock at New Years Honour

Surrey People

Caring Farnham NHS workers shock at New Years Honour

A stalwart of Farnham’s Health Care Services and long-serving NHS employee has spoken of his complete and utter disbelief at being recommended for the honour of MBE in the New Year 2021 Honours List – for services to the NHS, community resuscitation and the wider primary health care provision.

Peter Glover said: “I’m gobsmacked and humbled.  I still don’t really believe it’s true!  I sat on it for weeks; it was only when I got a confirmation email reminder, and then a telephone call from someone who had all my details asking whether I would accept, that I thought it might be genuine.”

Peter’s day job is within the Integrated Care Team for the local GP Federation in Farnham where he has been instrumental in helping to shape and create new ways of caring for those most at risk.  In addition to visiting, co-ordinating and caring for complex, frail patients or those with long term health conditions, or those who may be recovering from a recent hospital stay, Peter works tirelessly to identify other vulnerable, elderly or at-risk groups for pro-active care and interventions.  This enables plans to be put in place to provide holistic care, depending on their individual needs, ensuring that they receive the right care at the right time.

A qualified ambulance technician with Surrey Ambulance which became South East Coast Ambulance Service for 20 years, Peter continues to work in a front-line ambulance role completing shifts at weekends or evenings, since moving to a role in primary health in 2017.  He worked during this year’s Christmas week to play his part in supporting the full-time crews, during what is traditionally one of the busiest times of the year, saying, “I do it because I love it, and I am so proud of my family in green, who do an incredible job day in night out.  Every single member of SECAmb staff give their very best knowing it will make a difference to the patient; this includes those unpaid or in the non-patient-facing role. We all strive to make every task matter.”  

“Every member of the 999 family care and work hard to play their part in changing outcomes for the better. Ambulance staff willingly respond to a call for help. Community Responders, students, ECSWs, Ambulance Technicians, and Paramedics do so knowing uncertainty and challenges they will face. To be a tiny part of that is something I care deeply about and I’m honoured to be a part of it”

Over the twenty years, Peter has held a number of roles including Responder Ops Manager, Community Responder Lead, and IBIS Engagement Lead as well as working within the traveller community. He considers these roles to be an opportunity to serve. As CFR lead Peter brought passion, and drive. He oversaw the installation over 100 new PAD sites ensuring the kits were where they needed to be in the event of a sudden cardiac arrest.

His work with the traveller community empowered others through knowledge to change their health for the better, whilst travelling across Surrey, Sussex and Kent Peter made sure everyone knew about SECAmb’s IBIS and how it enables the sharing of concise clinical information about those who are the most fragile and complex. Overseeing the number of users go from a select number to a tool used by hundreds of community and specialist clinicians, uploading over 30,000 patient records, where at one point only 5% of 999 calls held an IBIS record.

But it doesn’t stop there – Peter has been a committed volunteer since he was twelve; In the last eight years he has focused on supporting the amazing team of ‘Heartstart Farnham Lions’ under the British Heart Foundation, of which he was a founding member, training lead and volunteer trainer. The team continue to deliver free basic life support training to the public and they collectively have trained over 1000 people in 8 years, not including all the schools, community groups, clubs and organisations trained outside the formal classes.  Heartstart also helps and organise the promotion of and publicity for public access defibrillation and basic life support in their local community.  In the last year alone, Peter has helped place four defibrillators in the local community. 

He is also a community “Good Sam” Responder, responding to cardiac arrests local to him.  Plus there is his weekly work in support of the Salvation Army, and the local Farnborough Rugby Club, managing the first aid cover across the different age groups for the children’s teams during weekly training practice, matches and tournaments

His enthusiasm evident, as is his gratitude for those who allow him to do what he does. “Our creed is to ensure we see the whole person, not the individual symptom or problem, and we work to minimise the impact of their condition on them based on their overall health and individual situation as a person.”  He added, “The NHS is the greatest thing I’ve ever been part of, apart from being a husband to Penny, a dad to Cameron, Benjamin, and step-dad to Lizzy.”

Our NHS has inspirational people working within it, incredible doctors, smart paramedics, dedicated nurses, and hardworking administrators, not to mention the priceless contribution made by the volunteers. This skilled team are all really focused on what needs to be done for local people.  I’m so lucky to be doing what I love doing, surrounded by such an amazing group of people, all playing our small part to improve the bigger service for everyone.  This recognition is for all of the unseen hero’s within the team.” 

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